I'm Xuan — a product designer with over four years in large-scale enterprise UX.
01 · Insurance / billing · 2026
Designing a self-service payment experience for customers adding a vehicle to an existing auto policy.
02 · Insurance / checkout · 2025
Improving the insurance checkout experience for both customers and agents through heuristic-driven design enhancements.
03 · Energy / retail checkout · 2022
Generate insights into customer product perception and checkout behavior in energy purchasing.